John Charcol launches new legal service

Written on 2 June 2016 by Robyn Clark

John Charcol Legal launches in collaboration with ULS Technology

The independent mortgage experts John Charcol are launching John Charcol Legal, a new conveyancing service in association with ULS Technology (ULS).

The new service has been exclusively built for John Charcol by ULS Technology and comprises a panel of selected Law Firms to provide fully national coverage across England, Wales, Scotland and Northern Ireland.

John Charcol’s mortgage brokers, who operate both on the phone and face to face will compare the panel to select the most appropriate conveyancing firm for their client based upon their service rating, price and location. The panel, which is made up of ten selected Law Firms, will have a new, tailored service rating that defines a strict minimum standard of customer satisfaction and service, should any participating firm's rating fall beneath the expected level, they will automatically be replaced by another firm.

The new service will be offered by John Charcol advisers who are collectively budgeted to write £2billion in new mortgages in 2016. John Charcol Legal will save its customers time and money. 

Commenting on the launch of John Charcol Legal, Sales Director Peter Williams said: "The John Charcol customer ethos has always been about securing the best possible products and services for our customers, and this is why we have launched this new legal service in collaboration with ULS Technology. John Charcol Legal will help us ensure that our clients receive value for money and a high standard of customer service."

Alan Young, Business Development Director, ULS Technology said: "John Charcol has given ULS the opportunity to grow something special for them that can really make a difference to the overall experience that their advisers' mortgage customers receive, and I'm really excited that ULS has been awarded this opportunity."

John Charcol Legal will launch and be rolled out through its network of more than 115 mortgage advisers in June 2016. For more information on the service speak to your current John Charcol Mortgage adviser or call us on: 0330 433 2927

Categories: General, Robyn Clark