As the original independent mortgage broker we know how to find the best mortgage rates to get you the mortgage you need to live in the home you love for more than 40 years we've been giving people more reason to choose John Charcol
Independent Mortgage Broker
Excellent
4.84 Average rating
Independent Mortgage Broker
How can John Charcol help you?
John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer.
Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers. Use our online resources below to see some of the services our mortgage advisers offer.
Remortgaging Advice
Time for a better deal?
Moving Home
Get the mortgage that’s right for you
Buy to Let Mortgages
Talk to Buy to Let mortgage specialists
First Time Buyer
Getting you on the property ladder
Bridging Loans
Looking to bridge the gap?
Expat Mortgages
For moving abroad or coming home
Contractor Mortgages
It's a complicated market, but we're the experts
Interest Only Mortgages
You just need to know where to look
IT'S SIMPLE
WITH US
Why should you choose an independent mortgage adviser?
Sourcing the best mortgage for you is only a small part of what we do at John Charcol. One of our dedicated Consultants will scope the whole of the market and narrow down your mortgage options to find the right one for you based on your circumstances, requirements and taking account of the speed at which you need to secure your mortgage.
Our Consultants are backed by a team of Client Relationship Managers who will then manage the entire mortgage process for you, efficiently securing your property with minimal disruption to your busy lifestyle. At John Charcol we guide and support you through every step of your mortgage, from acceptance of an offer to the exchange of contract to completion.
Read our mortgage guides to get you started on your journey.
Tools and Guides
Mortgage Calculators
Knowing what you can and cannot do when it comes to a mortgage is a lot easier with John Charcol's mortgage calculator.
Helpful Mortgage Guides
With over 40 years' experience as an independent mortgage adviser, we are perfectly qualified to help you through the process of buying a house and arranging a mortgage.
Best Buys Tool
Our comparison tool provides an indication of the mortgage deals currently on the market.
What our customers say
John Charcol
0330 057 5173 £ Cutlers Exchange, 123 Houndsditch London EC3A 7BU
Excellent
1643 Total reviews
4.84 Average rating
- 5★ ★ ★ ★ ★
Anonymous
Nicole Leng and Holly Grant are excellent employees who are a credit to John Charcoal. They are very professional and don’t stop until the work is done. They have recently completed on 2 remortgage deals and they took all the worry out of it for my husband and I. They continued to keep us updated and explaining along the way where we were and next stages etc.
Posted - 5★ ★ ★ ★ ★
Iain
How excellent are this company. Jessica found us a great deal and kept us informed all the way through. Once everything was agreed Tom took over and followed through to completion. It was made very easy and all done in such a friendly professional way as sometimes this can be a scary business. We will be back!
Posted - 5★ ★ ★ ★ ★
Jo
Michael and Holly were great and were extremely attentive to our requirements, highly recommended! Jo
Posted - 5★ ★ ★ ★ ★
Anonymous
I have arranged my mortgage via Sener at John Charcoal for the last four years now and his service is excellent. His knowledge of the market, patience and professional manner is an asset to the company. With all of the stress around mortgaging and remortgaging Sener was my peace of mind throughout the process of remortgaging. Thank you so much!
Posted - 5★ ★ ★ ★ ★
Sushika
Excellent customer service, very helpful from start to finish . Thank you
Posted - 5★ ★ ★ ★ ★
Peter
Smooth as silk on a batch of mortgages. Make sure you have all the information to hand as lenders are very probing of course these days. Jake F and Tom C were 100% on the ball Excellent products that fitted my very fussy needs exactly and precisely.
Posted - 5★ ★ ★ ★ ★
Christine
Scott is a great person to work with, very professional and polite. He worked hard through out the entire process, calling all the time during my busy schedules to make sure everything is done and on time. Personally I would like to work with him again and also recommend him to family and friends. I wish him all the best.
Posted - 5★ ★ ★ ★ ★
Anonymous
Helped me with mortgage for buying a house. Provided very good service and made process very simple
Posted - 5★ ★ ★ ★ ★
John
Discreetly, on the front page of the John Charcol website, is an approval rating of 4.84. Reflecting on that number you realise that very few people have given John Charcol a rating of less than 5! Dealing with the company, in my case with Tiara Hardy and Hayley Sydes, was quite different and far far superior to standard dealings with a modern business. Normally: you are left with the impression that you are merely a means of increasing company profits; that you will work to company policies that probably are not in your favour … and you will commonly contact a different person (and probably receive different advice) each time you talk or email. In marked contrast, I felt that Tiara and Hayley were working with me to deliver an outcome that was good for me. That outcome was delivered with high efficiency because they were always “on it.” Any issues were resolved very quickly through strong communication. This is personal service not impersonal dealings. John Charcol is a model for how modern business should operate.
Posted - 5★ ★ ★ ★ ★
Bobby
Our advisor at John Charcol, Adam, was fantastic from start to finish. All the information he was sharing was clear and relevant. Any time we had a query, he got back to us in an instant. And, last of all, even when we had completed on our mortgage and John Charcol could do no more, Adam still called us up to congratulate us. If we need mortgage advice in the future we won't hesitate to use John Charcol again.
Posted