The original independent mortgage broker

After I’ve been through probably all possible mortgage brokers I’ve decided to contact John Charcol . What a brilliant team . Professional, transparent, always ready to help . I have been working with a young lady called Becky . I really hope that girl will get a good raise or bonus for dealing with customers like me . So professional, so kind and reassuring. I could not recommend these people more .

I was referred to john charcol by a colleague who already used them. I therefore, testified the competency, mastering and the technical how how of the company. The team have shown mastering of their work. I recommend them.

I have been using John Charcol for a while now and Louise Henderson has always been excellent, friendly, personable, helpful, reliable and responsive. This remortgage is the first time I have utilised the Protection Advisor part of the service. Thomas Birdle has helped me to find income protection and critical illness cover. I also have had a great experience with Thomas. He has guided me through the process and was clearly knowledgeable of the market. He uses a client centred approach and was meticulous in identifying my circumstances and needs to find the best plan for me.

Shaun handled our remortgage of a buy to let property. He was excellent, polite and professional throughout. Shaun thoroughly qualified our needs at the outset, then identified a product and saw it through to approval. Shaun also regularly checked the market to ensure we were getting the right deal. From there, Chantelle then saw things through to completion. We would not hesitate to use John Charcol again and hope to be assigned to Shaun and Chantelle again. Great service. Thanks guys!

James was very helpful and explained all our options clearly that we understood. This is the second time that we have used them. And thank you Kristy for all your help with the mortgage.

Shaun and Chantelle were both fantastic - really detail-oriented and helped get my re-mortgage over the line despite various difficulties that cropped up. Thank you Shaun and Chantelle. I have recommended John Charcol to others and will continue to do so. Josie