Client Testimonials - Our Mortgage Adviser Reviews

John Charcoal have provided me and my partner with a very prompt, professional and friendly service and have taken care of our every need. I am very happy with the service provided by Mohit Patel, and would definitely recommend to family and friends.

Stephen was clear, concise, friendly and polite at all times. I was very happy with the advice and the product he found for me. Thank you so much for making the process simple and stress free.

Tom, in the protection advice team, was incredibly helpful. He was so patient to run through everything with me, given that it was my first time doing this before. He answered all my questions and made sure all the information was correct and gave me the best option for my circumstances. Would highly recommend using them for Life Insurance and Critical Illness advice!

This was our first property purchase. Hazvi was really helpful with explaining the mortgage process in full, advising us as we started to get familiar with the process and then helping us get a great offer. Tom set us up with mortgage protection and he was so helpful with providing illustrations and discussing our options with us. Both were very informative and responded to our many queries throughout the process, which helped to ease our anxieties along the way. I would highly recommend them!

Lisa was great from start to finish. It was my first property purchase, and she was extremely attentive throughout. Highly recommend.

Samm talks on a personal level and takes an active interest in me as a person as well as a client. I feel she has my interests in mind during our discussions.