Don't take our word for it - read what customers have to say about our service
The level of service we provide to our customers at John Charcol is really important and we’re always delighted to receive positive feedback.
Here's what some of our clients have said about us recently.
John Charcol
Cutlers Exchange, 123 Houndsditch London EC3A 7BU
Excellent
673 Total reviews
★ ★ ★ ★ ★
4.81 Average rating
- 5★ ★ ★ ★ ★
Anonymous
We were kept informed all the way though the process by some very nice people one person inparticule was Chantelle
Posted - 5★ ★ ★ ★ ★
Steve
Found me 2 mortgages with Leeds and TSB at good rates and were professional throughout
Posted - 5★ ★ ★ ★ ★
Andrew
Professional and accurate advice.
Posted - 5★ ★ ★ ★ ★
Marc
Brilliant service from Steve and Chantelle. Couldn't Have bought an investment without there help. I have already recommended John Charcol and will do many more times
Posted - 5★ ★ ★ ★ ★
Atiyeh
Great customer service and
Posted - 5★ ★ ★ ★ ★
Philip
Very good service, quick to help solve problems, good communication and always available / responsive to calls, clear explanations of issues. Very satisfied.
Posted - 4★ ★ ★ ★ ★
Andrew
provided a great service and kept us informed
Posted - 5★ ★ ★ ★ ★
Jill
i have had problems with John Charcol in the past and their slow responses. However, the second charge department were very swift in their actions and responses, and the whole process took less than a month..
Posted - 5★ ★ ★ ★ ★
Lynn
You explained everything very clearly and with no confusion. Nahid was very plesent to talk to and would certainly recommend you to others Thank you.
Posted - 5★ ★ ★ ★ ★
Richard
Celeste @ John Charcol was fantastic throughout the entire process! She was patient and informative and super helpful!
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