The level of service we provide to our customers at John Charcol is really important and we’re always delighted to receive positive feedback.
Here's what some of our clients have said about us recently.
Cutlers Exchange, 123 Houndsditch London EC3A 7BU
673 Total reviews
4.81 Average rating
We were kept informed all the way though the process by some very nice people one person inparticule was Chantelle
Found me 2 mortgages with Leeds and TSB at good rates and were professional throughout
Professional and accurate advice.
Brilliant service from Steve and Chantelle. Couldn't Have bought an investment without there help. I have already recommended John Charcol and will do many more times
Great customer service and
Very good service, quick to help solve problems, good communication and always available / responsive to calls, clear explanations of issues. Very satisfied.
provided a great service and kept us informed
i have had problems with John Charcol in the past and their slow responses. However, the second charge department were very swift in their actions and responses, and the whole process took less than a month..
You explained everything very clearly and with no confusion. Nahid was very plesent to talk to and would certainly recommend you to others Thank you.
Celeste @ John Charcol was fantastic throughout the entire process! She was patient and informative and super helpful!