Client Testimonials - Our Mortgage Adviser Reviews

My interaction at John Charcol was with a very experienced and knowledgeable person by the name of Lisa Gilsenan. She assisted me with the whole mortgage process from start to finish up until the mortgage offer was approved. Lisa Gilsenan, is a very helpful individual and I highly recommend her as an experienced mortgage broker and consultant who provides an exceptional level of service. Communication with Lisa exemplary and of the knowledge of the overall mortgage market with lenders was of the highest standard and quality. The fees were very competitive and I recommend Lisa and the firm, john charcol. Thank you for your support in achieving a mortgage.

Steven Prior has advised and helped us with our mortgage needs and remortgaging over 8 years. He has always been helpful, knowledgeable, professional and timely in all the dealings we have had with him. He has had an excellent knowledge of what is available and clear with his explanations as to the benefits (or otherwise) of different products. I am happy to recommend him and John Charcol and we would continue to use them in the future.

Excellent service from Thomas Bridle for our life insurance needs. All sorted very fast and great communication. Highly recommend.

It was a pleasure working with both Karolina and Eniko . Karolina provided excellent advice which was crucial in choosing the best lender and Eniko kept us updated and followed with other parties to make sure the transaction was running smoothly. Was a great pressure working with you both and thank you very much.

Jenna has worked tirelessly for us for several months, securing a second mortgage offer after our first sale fell through. She has been amazing throughout, keeping us updated and ensuring we received our offers on time. Thank you Jenna for all your hard work.

Words can’t express the level of service I received from John Charcol. Thanks to Gareth Johnstone and Stephen Hawley for helping me with my remortgage and protection. Their professionalism and expertise in this field is outstanding! Everything completed in a matter of a couple of weeks. Highly recommended.