Client Testimonials - Our Mortgage Adviser Reviews

I have been using John Charcol for a while now and Louise Henderson has always been excellent, friendly, personable, helpful, reliable and responsive. This remortgage is the first time I have utilised the Protection Advisor part of the service. Thomas Birdle has helped me to find income protection and critical illness cover. I also have had a great experience with Thomas. He has guided me through the process and was clearly knowledgeable of the market. He uses a client centred approach and was meticulous in identifying my circumstances and needs to find the best plan for me.

Shaun handled our remortgage of a buy to let property. He was excellent, polite and professional throughout. Shaun thoroughly qualified our needs at the outset, then identified a product and saw it through to approval. Shaun also regularly checked the market to ensure we were getting the right deal. From there, Chantelle then saw things through to completion. We would not hesitate to use John Charcol again and hope to be assigned to Shaun and Chantelle again. Great service. Thanks guys!

James was very helpful and explained all our options clearly that we understood. This is the second time that we have used them. And thank you Kristy for all your help with the mortgage.

Shaun and Chantelle were both fantastic - really detail-oriented and helped get my re-mortgage over the line despite various difficulties that cropped up. Thank you Shaun and Chantelle. I have recommended John Charcol to others and will continue to do so. Josie

Great company, lovely people, brilliant results!!! They helped and guided us through the all process. Huge thanks to Sveta Kholi, Holy Grant, Emily Gould!!! Highly recommend!!!

I had a very helpful set of conversations with James, he made me feel comfortable in a new experience for myself and provided me with all the information that I needed. Thank you.