Don't take our word for it - read what customers have to say about our service

When you’re choosing a mortgage adviser, it’s essential you look at what their customers have to say.

We’re always happy to hear what our customers think about our expert mortgage advice service. We also understand how valuable online mortgage adviser reviews are for prospective customers. Part of what makes us the UK’s top independent mortgage broker is the volume of positive feedback we get from our customers, many of whom also recommend John Charcol to friends and family.

We’re extremely grateful for all the feedback we receive as it’s really important to us at John Charcol that we provide every single one of our clients with the excellent service they deserve.

Read our reviews below and get in touch with us about your mortgage needs today, whether you’re moving home, a first-time buyer or need a buy-to-let, remortgage, or a specialist mortgage.

Here's what some of our clients have said about us recently:

What our customers say

John Charcol

John Charcol0330 057 5173£

Cutlers Exchange, 123 HoundsditchLondonEC3A 7BU

Excellent

90%

1979 Total reviews

4.85 Average rating

  • 5

    Very good service from Randeep. Always provided me with an update when requested one. Thank you for your hard work.

    Posted
  • 5

    Had Mortgage declined from a bank, found John Charcol online and spoke to Darren, brilliant person and guided us to a perfect mortgage @ a brilliant rate. Will definitely recommend to all family & friends.

    Posted
  • 5

    Excellent service. Polite, responsive and transparent about their costs. Throughout the service they have been proactive and made things happen without putting any pressure on us. Would highly recommend them.

    Posted
  • 5

    Excellent and responsive service in navigating an involved purchase.

    Posted
  • 5

    Clear, effective and proactive advice. 2 great mortgage deals in 4 years, won’t hesitate to use them again!

    Posted
  • 5

    We have used John Charcol for years and recommended to family and friends for mortgage advice. Always helpful and will search out the best option

    Posted
  • 5

    We received excellent customer service from everyone at John Charcol. Our circumstances weren't straight forward but Andrew worked with us to ensure we got a mortgage deal which suited our needs. We were particularly impressed with the attention to detail early on in our conversations which ensured that the mortgage process was quick and smooth when purchasing our house. Communication has been fantastic throughout. We would definitely use John Charcol in the future and are happy to recommend.

    Posted
  • 5

    I dealt with Kathryn Toomer who arranged my mortgage. My case wasn't completely straightforward but Kat worked really hard to secure me an excellent deal with a high street bank and stuck with it over a protracted sale and purchase process. I cant recommend highly enoough.

    Posted
  • 5

    Scott Barron was fantastic start to finish. Him and his team couldn't do enough for us. Would definitely recommend to a friend. Thank you Scott!

    Posted
  • 5

    Randeep Sodhi was first class. Got us a very good deal with HSBC. Worked extremely hard to get it whilst holding some other offers in the background as a reserve. Many thanks Simon

    Posted

Sign Up to Our Newsletter

Receive our email newsletter and keep up to date on the current condition of the mortgage market alongside product news that may be of interest to you.

You are currently offline. Some pages or content may fail to load.