Don't take our word for it - read what customers have to say about our service

The level of service we provide to our customers at John Charcol is really important and we’re always delighted to receive positive feedback.

Here's what some of our clients have said about us recently.

What our customers say

John Charcol

John Charcol 0330 057 5173 £

Cutlers Exchange, 123 Houndsditch London EC3A 7BU

Excellent

1026 Total reviews

90%

4.82 Average rating

  • 5

    Remortgage organised with no fuss. Thank you

    Posted
  • 5

    Listened to what we needed and simply cracked on sorted it all out for us from beginning to end - took all the worry away from us -Very professional and prompt in all interactions - thank you for all of your help -so grateful

    Posted
  • 5

    They sorted out our mortgage, chased up progress regularly and arranged for the mortgage to be extended several times due to delays from the seller. Tom Clifford was excellent dealing with this and kept me updated all the way.

    Posted
  • 5

    Very efficient broker who found us some great rates and we completed the process quickly!

    Posted
  • 5

    Molly and Chantelle worked very hard to ensure my requests were brought to a satisfactory conclusion so well done both.

    Posted
  • 5

    Good professional advice, good process support and clear communication.

    Posted
  • 5

    Good clear communication and very friendly. Very reasonable and we’re always happy to help. Thanks Riza.

    Posted
  • 5

    In the past few days, we've completed a Buy to Let mortgage on a property. Kathryn and Mia from John Charcol were excellent every step of the way. Great communication, helpful, responsive and proactive in getting around the occasional bump in the road - thank you both very much. Highly recommended.

    Posted
  • 5

    We were very pleased the way Hailey Kow conducted pour remortgage with his years of experience on the Mortgage market and his knowledge of the London real Estate market

    Posted
  • 5

    Excellent experience. Easy to engage with and regular communication and a great service.

    Posted

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