Client Testimonials - Our Mortgage Adviser Reviews

We have been so pleased and grateful for the service we have received from John Charcol in respect to our Life Insurance and Home Insurance. Holly Grant and Zerena Taylor have shown us extreme patience during our house-buying process when we lost one purchase after the other---. Whenever we think of any of these services, we immediately think to contact John Charcol because of their fantastic customer service and their professional recommendations of products. Well done, everyone!

We have just completed a remortgage with David Pudney at John Charcol who is always efficient and reliable. He has a very professional attitude towards his clients. Thoroughly recommend him to friends and family and have been using John Charcol, for some years, very happily.

Outstanding Service and Expertise I had a fantastic experience working with my life broker, Samm. From the very beginning, they were knowledgeable, transparent, and genuinely focused on finding the best solution tailored to my needs. They took the time to explain all the options clearly, answered every question with patience, and made the entire process smooth and stress-free. What stood out most was their professionalism and commitment to ensuring I felt confident and informed at every step. I wouldn’t hesitate to recommend them to anyone looking for trustworthy and expert advice in this space. Thank you for the excellent service!

I’ve just completed on my first flat. Nichola and Josh were extremely helpful with finding the best option for a mortgage and insurance policy. I’d thoroughly recommend!

Had my remortgage carried out by John Charcol and dealt with Thomas bridle for my protection review. Thomas was professional and communicated throughout the whole process and managed to find me a better deal than the protection I already had in place.

Was struggling with other brokers for over 3 months to get an offer after so many promises, I was skeptical at first but Hannah was brilliant. All the team asked the questions and after providing them with what they required, they explained everything and managed to get us an offer that was amazing. My big thanks to Hannah, Hollie, Lizzy and Nick for their communication and excellent updates and professionalism in this case. We are so grateful beyond words. For us as a newly married couple, they have given us a home!