PARTNERS
Louise Henderson
I have been a mortgage broker for over 15 years, and I love my job. I put the client at the heart of everything I do, as financing a property whether that be your home or for investment purposes can be really complex.
I enjoy building long term relationships and trust with my clients and I have grown my business largely through recommendations. I pride myself on being professional, friendly, and responsive. I will always be honest and transparent with my advice.
I thrive on the variety this role brings, and the endless different client scenarios I can be presented with. So, whether that’s dealing with complex income streams, first time buyers, portfolio landlords, HNW clients, expats or just unusual situations, I will do my best to help.
During my time in the industry, I have built up extensive contacts with lenders, and I am very familiar with underwriting nuances. However, part of the joy of this job is continually learning, and if I don’t know the answer, I generally know where to go to find it.
Louise’s Location
Working With Louise
Louise will guide you through the process from start to finish, working around your individual needs and requirements to find the mortgage best suited to you. With expert knowledge, Louise will take you through the process.
Discovery and research
Louise will arrange a phone appointment or a face-to-face meeting at your convenience. This is where she’ll undergo a fact find, collecting all the required information needed, to then present a mortgage offer that meets all your requirements.
Pre-application
Following on from you selecting the offer, Louise will arrange for all documents to be collected and will submit your application to the lender.
Process and implementation
This is where the lender will underwrite your application, verifying all of your information – this will result in you receiving your new mortgage offer and ultimately allowing you to exchange and complete.
Additional
If you need any additional support following your mortgage, Louise can assist you with life and protection, concierge service, legal service and rate roll offs.

Why Choose John Charcol?
With over 50 years’ experience within the industry, John Charcol has the expert knowledge to guide our clients through the complex process of buying a home, remortgaging, or investing in the property market. Ensuring we work with our clients through every step of the way, John Charcol also have the ability to search the whole of market to ensure we get the best mortgage for our client that meets their needs and circumstances.
Send Louise an enquiry
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Send Louise an enquiry
Get in touch with Louise and he’ll be in touch shortly to discuss your requirements.
