Contact us

We are always delighted to hear from our customers, potential customers, the media or any other interested parties and will deal with your query as quickly and efficiently as we can.

Department	Email address	Telephone number
Customers with credit problems	adversecredit@charcol.co.uk	0800 066 5575
Customer Services for current applications	customerservices@charcol.co.uk	0845 034 2198
Media enquiries	mediaenquiries@charcol.co.uk	0845 413 1010
Website enquiries	feedback@charcol.co.uk	0845 034 2152

Alternatively, fill in the form below if you would like us to call you back at a time convenient to you.

Customer

Title

First Name

Surname

Date Of Birth

Contact telephone number

Secondary telephone number

Preferred time to be contacted

Post Code

Mortgage

What type of house buyer are you

How much is the property you want to buy?

How much do you want to borrow?

Charcol is a trading name of @Charcol Limited. Registered office: 2nd Floor, Chancery House, 53-64 Chancery Lane, London, WC2A 1QU. Registered in England No: 3795361.

@Charcol Limited is an appointed representative of Charcol Limited which is authorised and regulated by the Financial Services Authority (FSA reg. 427339). Registered Office: 2nd Floor, Chancery House, 53-64 Chancery Lane, London, WC2A 1QU. Registered in England No: 3397767. The FSA does not regulate some investment mortgage contracts, these are regulated by the Consumer Credit Act (CCA).