Contact us
We are always delighted to hear from our customers, potential customers, the media or any other interested parties and will deal with your query as quickly and efficiently as we can.
| Department | Email address | Telephone number |
|---|---|---|
| Customers with credit problems |
adversecredit@charcol.co.uk | 0800 066 5575 |
| Customer Services for current applications |
customerservices@charcol.co.uk | 0845 034 2198 |
| Media enquiries | mediaenquiries@charcol.co.uk | 0845 413 1010 |
| Website enquiries | feedback@charcol.co.uk | 0845 034 2152 |
Alternatively, fill in the form below if you would like us to call you back at a time convenient to you.
Charcol is a trading name of @Charcol Limited. Registered office: 2nd Floor, Chancery House, 53-64 Chancery Lane, London, WC2A 1QU. Registered in England No: 3795361.
@Charcol Limited is an appointed representative of Charcol Limited which is authorised and regulated by the Financial Services Authority (FSA reg. 427339). Registered Office: 2nd Floor, Chancery House, 53-64 Chancery Lane, London, WC2A 1QU. Registered in England No: 3397767. The FSA does not regulate some investment mortgage contracts, these are regulated by the Consumer Credit Act (CCA).
