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Charcol - The Complete Mortgage Service
For free expert mortgage advice call us on 0845 034 2100
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Home » Help & advice » FAQs

Frequently Asked Questions

  • How can I apply for a mortgage with John Charcol?
  • What are exclusives?
  • Can we help you find home insurance?
  • What is compulsory insurance?
  • What proof do you need of my identity and income?
  • How do you keep track of your mortgage application?
  • What are the benefits of using an online mortgage broker like John Charcol?
  • Do we offer advice on which mortgage is best for you?
For free expert mortgage advice call us on 0845 034 2100

Your initial consultation is obligation free. There will be a minimum fee for our service of £250, of which £100 is payable when you apply, and we will retain the commission from the lender. Alternatively, you can choose the fee only option which is typically 0.63% of the amount borrowed. The precise amount will depend on your circumstances and loan amount, and will be discussed and agreed before you make an application.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY DEBT SECURED ON IT

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John Charcol is a trading name of Charcol Limited. Registered in England No 3397767. Registered Office is at 2nd Floor Chancery House, 53-64 Chancery Lane, London, WC2A 1QU. Tel: 0845 413 1000. Charcol Limited is authorised and regulated by the Financial Services Authority (FSA registration number 427339).
This site is only directed at persons within the UK. Calls may be recorded for training and monitoring. Max call charge from a BT landline is 3.9p per minute. Calls from other networks may vary.