Help & Advice
Just because the Internet has made it easier to get information on mortgages and life assurance, doesn’t make it any easier to understand. Let Charcol help…
At Charcol, we’re proud of the fact that we have highly trained people available at the end of the phone, should you get stuck, need a hand, or just want to talk to a human being. Call us on 0845 034 2198, or email us your query.
If you would like a trained adviser to help you choose the right mortgage and take the whole process off your hands, our experts can help. Call us on
As part of the Charcol group, we do have an award-winning high street presence in the John Charcol chain of high street independent mortgage brokers. John Charcol charges a fee of up to 1% of the loan amount, however this fee this is usually offset by the amount of commission they receive from the lender. You can find your nearest branch here. Alternatively, you can call 0800 71 81 91 and be put straight through to your nearest John Charcol adviser.
If your enquiry concerns the Charcol group of companies or you have a corporate, marketing, finance, HR or recruitment question - please contact our Head Office on 0845 413 1000.
